The market is increasingly dynamic Difference between and the requirements to meet customer expectations are not limited to the practical and tacit experience of salespeople. To sell, it is necessary to have skills and abilities that allow you to close the sale, but that also provide a relationship of credibility and trust between the customer and the company.
This doesn’t just help in sales. According to a study conducted by MetLife in 2016 , a positive attitude is one of the keys to emotional intelligence, a key resource to develop in professions where good interpersonal relationships are essential for success.
Among the qualities of a good salesperson, a positive attitude is a fundamental characteristic to define his profile. But don’t think it’s the only one! In this post we teach you:
What are sales skills?
Difference between aptitude and attitude
Aptitude is a measure of a person’s ability to acquire a new skill. It is also considered as a person’s intellectual capacity to learn list to data through experiences . Attitude, on the other hand, refers to the behavior a person has to perform some activity. Attitude is what defines a person through his or her personality or ability to solve problems and the way he or she faces adversities in the work environment.
When you invest in the right software for your salespeople, you give them the opportunity to focus on what really matters: winning more customers and closing deals.
What are the positive attitudes of a salesperson? Difference between
Learn more about Zendesk’s the most important marketing kpis sales solution and get a free demo . Customer Control: How Does It Help You Increase Sales?
By Douglas da Silva, Web Content & SEO Associate, LATAM
Customer monitoring helps b2b phone list organizations observe, measure and classify consumer purchasing behaviors.
The objective of customer control is to deepen sales strategies and retain consumers through a loyalty and retention process . According to a report by Bain & Company , an increase in customer retention rates by 5% implies an increase in benefits between 25% and 95%.
